Returns & Refunds Policy

At Rezoni, we stand behind the quality of our electronics and offer a 30-day return window for all products in their original packaging. If your device isn't performing as expected, we are committed to making it right through a swift exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Rezoni account and select the order you wish to return, or contact our support team with your order number and reason for return.

• 2.
  Prepare the Package

  Carefully pack the electronic device in its original box, ensuring all accessories, cables, and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.